Galaxy S4 Active From AT&T To T-Mobile Help

Oct 8, 2013
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I was paying over 140 bucks a month with AT&T and the coverage was terrible in my area. AT&T agreed and GAVE me a Microcell. In the end though, it was just too expensive. I talked to T-Mobile and found out I could get a prepaid plan for 30 bucks that would take my monthly allowance of 2G at AT&T to 5G. I figured if the coverage was the same as AT&T, I'm losing nothing. So I switched. I unlocked my phone and rooted it. I followed this: How to Enable T-Mobile HSPA+ AWS Bands on AT&T Galaxy S4 SGH-i337/SGH-i337M! | GalaxyS4Root.com using *#0808#*. I also got this doc from T-Mobile: Connections & network: Samsung Galaxy S 4 | T-Mobile Support. My first problem was that I had no internet service, The message I received was that I wasn't connected to the network. So, the document did fix that, but then I noticed that I couldn't download pictures in mms messages. So I got into a chat with T-Mobile and He had me go into mobile networks and Network Operators and select default and change that from automatic to manual. At this point, it was searching for a carrier. Sometimes it will find AT&T and T-Mobile and sometimes just AT&T. So anyhow if I select T-Mobile and I get lucky enough that there is enough signal for it to connect, it works for a short period. Since the signal is weak it usually drops to Edge and is still weak and usually pops up and asks me to connect to a network. So, ok, I get it, I don't have enough of a signal to stay connected at home,even though according to the T-Mobile coverage map this area is great coverage for 2G. I also travel alot for work(driving) so I imagine out of my neighborhood will work better. What I don't understand is why when I'm connected to WIFI at home that my phone balks saying I have no connection?? Somewhere there is a setting I am missing or There is some remnant left from the AT&T settings; APN or something, but I have checked everything and tried every combination listed. Does anyone have any ideas? I love this phone and really would like to get it working the way I know it can. I mean why is it that I can still connect to the AT&T tower hear with 3 bars and the T-Mobile tower shows one tiny bar....I'm pretty sure it's the same tower as there is only one tower in the area.
 
Sorry You are having so much trouble. I would guess also that the week signal is the issue. I am replying because by issue is very much like yours. I was sick of paying $160 with ATT I got a free unlock code from ATT, went with t-mobile unlimited everything plan for $70 and never looked back. All I had to do was unlock it and got HSPA+ LTE & 3G with out having to enable the AWS bands trick. I live in S Florida where t-mobile has great coverage. What part of the country are you in?
 
I'm in a mountainous area of Western Maryland and it turns out T-Mobile has only 56K in this area, so even if I can connect, it's so slow I couldn't send an email and open a web page at the same time. It actually had nothing to do with my phone, just T-Mobile. I drove a half hour away to a job in Bedford, PA yesterday and there was no 4G signal at any point. In the afternoon, I drove to Martinsburg, West Virginia, about an hour and a half and the only 4G signal I was able to pick up was in Hagerstown, MD. I'm going to have to go back to ATT. I have to have a good data service for work, I check in using gps and a website, without it, it's kinda like sending a letter via snail mail as opposed to email.
 
Too bad you have to back up to those high prices, but it looks like you don't have a choice.........
 
I purchased a galaxy s4 active I also have an LG g2 the problem is I'm not sure which one can anyone give me some feedback on it there are pros and cons on both phones very confused of what to do I have to return one please reply so I can get some feedback from other people

Posted via Android Central App
 
I revived the LG g2 first but the phone always cut out dropped calls. So I went for s4active it does have a better reception have 3g micro cell but ATT screwed it up. I have to call them back I have to return one very unsure of what on do. Not . technical savay. Please any advice.

Posted via Android Central App
 

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