Galaxy S4 automatically shut down

[wlsduswhd12]

My galaxy S4 suddenly shut down one day and i can't turn it back on.
I plugged into the charger and the battery thing came out but after few seconds, the phone shut down again.
I cant reset or do something, because I just can't turn it on at all.
Even I can't connect to the computer at all.
What should I need to do?

 

[Golfdriver97]

My galaxy S4 suddenly shut down one day and i can't turn it back on.
I plugged into the charger and the battery thing came out but after few seconds, the phone shut down again.
I cant reset or do something, because I just can't turn it on at all.
Even I can't connect to the computer at all.
What should I need to do?

Welcome to the forums.
Chances are it may be a bad battery. Can you possibly try a different one?

 

[wlsduswhd12]

I tried it but it just didn't work at all

 

[Golfdriver97]

I tried it but it just didn't work at all

I would call Samsung then. It is probably something physical in the phone.

From a Sprint Moto X using AC forums app

 

[Buji]

I had the same issue a few days after the 4.3 update. Wouldn't even do a restore boot or master reset. Verizon swapped out the phone.

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