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Galaxy S5 locked with samsung acc... Need Help!!!!

A

AC Question

I purchased a second hand Galaxy S5. It's been factory reset, and i can't get past the error screen which reads basically that i need the previous owners samsung email & password to proceed any further. Is there a way to get past it besides sending it to a Samsung service centre????
 

anon(632115)

Well-known member
Jan 5, 2012
4,315
0
0
Sorry but there isn't a way around this and I would also like to warn you that you are unlikely to get assistance from a Samsung service centre unless you can confirm beyond reasonable doubt that the phone is yours. It basically needs a paper trail.
 

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