Galaxy s6 restarts itself?

Yazy Lee

Active member
Aug 4, 2013
31
0
0
My phone has been randomly restarting by itself. I talked to a samsung customer service and they told me to leave it on safe mode and see if anything happens. Only thing is, it happens randomly, not really every day. So even if I leave it in safe mode doesn't mean it will or won't restart.

Or at least only once a day, and when it's in the charger, not when I'm using it, so it's not a big deal. I may not even notice it if it does.

I'm just worried if something is wrong with the phone. It may have even started with the new android update. I don't think it had anything to do with an app. So I am not completely sure what to do.
 
It depends on where you are. In the US, I'd ask the carrier to replace the phone. Outside the US, I'd leave it in safe mode for a few days and see if it restarts. If not, it's one of your apps. If it does, it's a bad phone (or ROM - same thing, their responsibility, not yours).