Galaxy S9 doesn't support videos transferred from Xiaomi

Nata H2015

New member
Oct 1, 2018
1
0
0
Visit site
I just bought Galaxy S9. I had Xiaomi Redmi Note 4 before.
I used Smart Switch to transfer files from my Xiaomi to the Galaxy S9.
All the files transferred successfully, except for ALL the video files I recorded with the Xiaomi
I check the format of the videos and it's MP4.
Please help :confused:
 

SpookDroid

Ambassador
Jul 14, 2011
19,231
465
83
Visit site
Try sending them via Bluetooth or WiFi Direct, or copy them to a computer and then transfer them. Not sure why Smart Switch didn't transfer those, but the format should definitely be supported (maybe they are in a protected folder or hidden for 3rd party apps or secured under password?).
 

waqqas31

Well-known member
Nov 4, 2014
708
129
43
Visit site
I just bought Galaxy S9. I had Xiaomi Redmi Note 4 before.
I used Smart Switch to transfer files from my Xiaomi to the Galaxy S9.
All the files transferred successfully, except for ALL the video files I recorded with the Xiaomi
I check the format of the videos and it's MP4.
Please help :confused:

Don't use the Samsung Gallery app as a barometer for whether a video is working or not. Like suggested, try VLC or another 3rd party video app to play the files.
 

Forum statistics

Threads
941,505
Messages
6,909,189
Members
3,157,948
Latest member
Right-Ad-9591