"Gallery isn't responding" + blank screen when opening camera

AdamHayward

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Mar 19, 2014
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First post to Android Central Forums!

As of recently, when I open the camera I see a blank screen, then the message "Gallery isn't responding. Do you want to close it?" and finally the app closes.

Background info:
  • Phone: Jiayu G4 (JY-G4) with Android 4.2.1
  • Kernel version: 3.4.5

Troubleshooting done so far, to no avail:
  • Killing the gallery app and reopen
  • Restarting the phone
  • Installing a different camera app from the Play Store ("ICS Camera")

I have use the app "mobile uncle" to collect logs while reproducing the error. However there are so many logs I'm not sure where to look. I see some Java exceptions in there though.

Any ideas? Screenshot:

DGqhKvt.png
 

Steve Allison1

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Aug 6, 2014
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My S5 Gallery hangs up too. Blank page most of the time. There is no "Clear Data" on my G S5 as you describe. Other suggestions?
(Settings > Applications > Gallery > NO Clear Data option)
Thanks
 

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