My husband just tried to cast a video from his Samsung Gallery on his S23U to our new Samsung S90C tv and discovered he has no "Show on TV" option from the Share option in his Gallery. I tried from my S23U and the Show on TV option is an option on my phone.
Tried a chat with Samsung support and they were worthless - told me to take phone in to a UBreak store to be fixed or mail it in (we live in rural mountain town several hours from nearest store). Wondered if anyone else has had this problem and a possible fix? Just seems like something that could be fixed by download of an app...
Attaching screenshot of steps taken (this was from VZW and we are on TMo and his phone is a TMo branded carrier phone while mine is Samsung factory unlocked). Did check Gallery versions and we are both on same updated version.
Tried a chat with Samsung support and they were worthless - told me to take phone in to a UBreak store to be fixed or mail it in (we live in rural mountain town several hours from nearest store). Wondered if anyone else has had this problem and a possible fix? Just seems like something that could be fixed by download of an app...
Attaching screenshot of steps taken (this was from VZW and we are on TMo and his phone is a TMo branded carrier phone while mine is Samsung factory unlocked). Did check Gallery versions and we are both on same updated version.