Gap between glass and camera unit?

[cjtkd]

Has anyone else had anything get inside their camera glass before? There's something on the glass of my Note 10+, it doesn't look to be a scratch on the outside, its too 'white' can't be felt at all.
It doesn't appear to be effecting photos, just a tad annoying.

 

[VidJunky]

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The Note should be IP68, I believe, so if there is something behind the glass I would think that might qualify as a warranty issue, if your warranty is still valid. If it isn't affecting your photos you're lucky. If you wanted to test if your device has openings that could have caused this you could insert the straw end of can of compressed air in your S-Pen hole and blow around, see if you can affect the debris. If you can your IP rating is already gone so you could try to have it fixed. You could take it to someplace like UBreakIFix. They tell you up front that they don't warranty the IP rating but if it's already gone having them look at it should seal your device, maybe better than it is. Warranty or insurance would probably both recommend the same course of action and save you a few bucks, maybe.


Is your phone a back pocket rider? Flexing and being warmed by your body heat multiple times a day can take its toll. I wouldn't imagine the same from a front pocket rider or in a bag of some kind.


Let us know what your thinking and plan to do.

 

[mustang7757]

Can you post screen shot?

https://forums.androidcentral.com/showthread.php?t=413366

 

[B. Diddy]

Duplicate threads merged, original post owner changed from guest to member.

 

[cjtkd]

Heres some images. I had fo use my ipad to take them so please keep that in mind. Its inside the middle lens. A scratch of that size would easily be noticeable with the end of my thumbnail, nothing there. When held at an angle a light source, the reflection can be seen on top of surface above the speck.

 

[mustang7757]

This what your referring to?

 

[cjtkd]

Middle lens

 

[mustang7757]

Might be the zoom mic

 

[cjtkd]

Naw, its deffo a bit of something like a hair or fiber. It's waaaaay too small to be a component

 

[L0n3N1nja]

It's not directly in front of the camera it's why it doesn't impact images taken with the camera.

It's hard to know what it is, but it shouldn't be dust that got in after you bought it because the phone is dust/water resistant with its I68 rating. Possible an impact caused a mark within the glass but wasn't strong enough to cause an actual crack. That would only be a guess, I really don't know.

 

[mustang7757]

Naw, its deffo a bit of something like a hair or fiber. It's waaaaay too small to be a component

Is the glass chipped?

 

[VidJunky]

That gap you're pointing to seems a bit small for something of that size to have made it through. I'm still thinking it got in through your S-Pen dock.

 

[cjtkd]

I guess the lucky things are.
1. It still works fine
2. It's a business handset so whilst annoying, it's a work tool rather than a personal item (stops me stressing lol)
3. It is still under warranty so I guess I could take it into a store if it bugs me a few weeks down the line.

 

[cjtkd]

Is the glass chipped?

If it is, its on the inside as it can't be felt

 

[cjtkd]

It's not directly in front of the camera it's why it doesn't impact images taken with the camera.

It's hard to know what it is, but it shouldn't be dust that got in after you bought it because the phone is dust/water resistant with its I68 rating. Possible an impact caused a mark within the glass but wasn't strong enough to cause an actual crack. That would only be a guess, I really don't know.

Could be I guess. Its been in a case since day one. Its only had one significant drop, but that was onto a matted floor. I've noticed that these things seem to mark up really easy compared to my other Samsung handsets I've had (Note 4, S7 Edge, S9+) the frame managed to get a decent scratch wilst the case and the screen picked up a micro scratch from my pocket.
I'm a careful user too so its all rather frustrating.

 

[mustang7757]

If it is, its on the inside as it can't be felt

Gotcha
Strange !