GB help for unrooted, stock Droid X

[obiwanfong]

Hi all,

New to the forum and have been looking for a solution to my issue with no luck. I have a stock, never-rooted Droid X and I just got the OTA Gingerbread update today. Update went fine except that now phone is stuck in a reboot loop. Either it reboots on its own or it freezes on random apps (market, alarm, maps, voice command etc) and has to be manually reset.

Been looking for help but seems that just about all the posts are talking to rooted phone owners. My questions are:

1) For an unrooted phone, are there any possible fixes that don't require wiping all my apps, music, etc?
2) If I do have to wipe the phone, do I need to track down sbf (or something like it) and is there a simple resource out there for how I can back up all my apps?
3) Is there a way to get back to Froyo without a wipe or rooting?

Have tried hard to avoid ever rooting the phone (mainly because I don't have time to troubleshoot anymore) so hoping there's an easy answer out there.

Thanks.

 

[p08757]

I would call VZW tech support from a different phone. They will walk you some steps, and probably recommend a Factory Reset. This does not re-flash the phone, but rather erases all of your settings just like you would get out of the box. It will still be 2.3, but that may be a good start.

Good luck, and remember part of your contract with VZW is free tech support on your active phone.

 

[obiwanfong]

Thanks. Will give that a shot.

 

[obiwanfong]

Crisis averted! Found the problem. Was the SD card. Took it out and everything worked fine. Even fixed the battery drain problem I'd been having (thanks to android.process.media). Just needed a reformat. Still running with no wipe and no root!

In case everyone doesn't already know this (I didn't), add "take out the SD card" to your list of standard troubleshooting steps.