My gear 3 will no longer connect remotely to my Galaxy S10+. I believe it did originally after I updated to this phone, but it no longer does. I'm wondering if anyone else is experiencing this same issue since it might have happened after the last update which broke contact syncing and Samsung Pay. The Wear app is set to allow remote connections.
I tried to talk to Samsung support but it was an exercise in futility and I don't believe the rep ever saw a gear watch. She kept wanting me to reset things, which I have done. When i asked 3 times to check if this was a known issue after from the last update she proceeds to try to tell me an update can't break anything and it only does good for the user! HA! I wish I had the rep who helped me with the Samsung pay issue who called me back a week after to tell me that a new update was available which fixed it.
I tried to talk to Samsung support but it was an exercise in futility and I don't believe the rep ever saw a gear watch. She kept wanting me to reset things, which I have done. When i asked 3 times to check if this was a known issue after from the last update she proceeds to try to tell me an update can't break anything and it only does good for the user! HA! I wish I had the rep who helped me with the Samsung pay issue who called me back a week after to tell me that a new update was available which fixed it.