I have an HTC One X and never owned a Sammy product. I really dont know much about the S3. But hers been acting up really bad. She on 4.0.4 and afew ppl I work with S3's are on 4.1.1. We tried clicking the "Update Software" button but it says its up to date. So I'm not sure what else to do. Bottomline she pissed cuz the phone acting up really bad and none of her email account wont take. Can anybody help me get out the "Dog House" PLEASE?