Girlfriend has a MyTouch and wants my help

[mobiledevice]

Her phone has noticeably slowed in the last few weeks (I have no idea what kind of crap she's put on the thing), and I've been asked to figure out what's wrong with it. I know a decent amount about computers and about blackberries, but this is my first up-close contact with an Android phone.

Things I know:
- She's on OS 1.6
- She has downloaded a number of icon packs and other cosmetic changes (all from marketplace)
- This is her first smartphone
- She had an app called 'Better Cut' on her phone, and she thinks that may have done damage to her OS.

Things I would like to know:
- Is there a knowledge base on AC where I can look up how to wipe/reinstall her phone?
- Does wiping/reinstalling do anything to android phones? Is that possible?
- What resources/blogs/forums are a good place to start learning about the Android OS and the mytouch?


Thanks

 

[monster]

You can do a hard reset to the phone. Hard reset restore the phone OS to the out of Factory state

 

[weirdkid]

If you want to wipe the phone to factory default, go to Settings > SD Card and phone storage > Factory data reset. Doing so will start the phone just like when she first got it.

If you don't already have one, get a task killer. I use "Advanced Task Killer" and it works nicely.

 

[Rusty Shackelford]

+1 for "Advanced Task Killer". I had the free one, upgraded to the paid. Its worth the extra coin in my opinion.

 

[mobiledevice]

Thanks for the responses.

 

[weirdkid]

Thanks for the responses.

You're welcome Any updates on how it turned out?

 

[mobiledevice]

She got scared after I bricked my BB, so we put this on hold until I have a backup phone for her in case I break it.

 

[weirdkid]

Can't brick it if you're just doing the factory wipe