GoodRx problem.[Resolved]

[IMANUT46]

This is not specific to pixel 3 but I'm wondering if anyone out there that uses GoodRx, what happened to the drug information screen describing side effects etc. GoodRx claims it's still there but I can't find it. Their support is terrible. Thanks.

 

[Mike Dee]

If you want to get more attention to your question, consider posting in an area more suited to your topic

 

[B. Diddy]

I installed the app to test. When you search for a drug and see all of the prices, scroll all the way down to the Drug Info section.

 

[IMANUT46]

When I scroll down, there is no drug info section, only SEARCH , HOME, SETTINGS. What am I missing. BTW thanks for taking the time to help

 

[tube517]

I use the app and I wanted to look and help and now the app won't open. Lol

 

[B. Diddy]

When I scroll down, there is no drug info section, only SEARCH , HOME, SETTINGS. What am I missing. BTW thanks for taking the time to help

Search for Lipitor, then show us a screenshot after scrolling down.

 

[IMANUT46]

See screenshot

 

[B. Diddy]

Ok, so what happens if you swipe up on the screen to scroll down? Does it only give you 3 possible locations to purchase from? I doubt that -- keep scrolling down.

 

[IMANUT46]

I tried your suggestion to keep scrolling. It still didn't work. Knowing that you have been 100% accurate in the past, I rechecked all of the settings. I found that only one of the 3 permissions were enabled. I enabled them but on the next try, it still didn't work. Thinking that perhaps the new settings wouldn't take effect until a reboot, I restarted. To my amazement, it now works. You did it once again and I appreciate it. Thanks again.

 

[B. Diddy]

Great! Still a bit odd that it wouldn't scroll at first. There might have been some glitchy data in the app that was reset when you rebooted.

 

[BergerKing]

Sometimes a reboot alone will fix the issue with an app. Computers get oddball glitches that only a a reboot/hard reset is the simplest solution to check out first.

[Added a mention in the title that the problem was resolved, in case anyone else is searching for the same problem.]

 

[IMANUT46]

Good idea.