google backup button greyed out - cannot back up - SAMSUNG10 E

[Android Central Question]

When i go to " backup and restore" and then to " Google Account"- the " back up now" button is greyed out. SAMSUNG 10e----anyone had this issue ?

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Did you come from a old back up when you got the phone?

 

[B. Diddy]

Welcome to Android Central! I wonder if this could be a security policy thing -- is this your own personal phone, or is it a company phone?