I recently purchased a Pixel 5a from the Google Store which has a promotion of 3 free months of Google Fi as part of the purchase. The only problem is that there is no way to activate the promotion without first porting in a number to Google Fi. This is not a requirement of the promotion as listed in the description and Google Support agrees that I should qualify for the 3 free months of Google Fi. I have been on the phone with support for hours and they have no clue how to activate the promotion. Their first level of support is all window dressing. Also, their support is so chaotic they have no way to escalate my complaint to someone that might be able to resolve it. Fortunately I do like the phone. However, after my experience in the future I think I will probably avoid any purchases or interactions with Google.