HTC Customer Advantage | HTC United States
look for the resolution link
Dear HTC Customers and Enthusiasts,
We are happy to inform you that HTC and AT&T have approved an update for the HTC One (M8) that resolves the issues with the Google Drive cloud storage offer.
You can now follow these instructions to redeem the offer of 50GB of free Google Drive storage:
The software update for the HTC One (M8) on AT&T will update to software version 1.58.502.1. This can be verified under Settings -> About -> Software information. After updating to this version, you should be able to open Google Drive and be presented with the option to redeem the offer.
If the offer does not appear, the temporary settings for the Google Drive app need to be cleared by following these steps:
Open Settings
Scroll down to Apps
Swipe left until the ALL tab is displayed
Scroll down to Drive
Press Clear data
We apologize for any inconvenience this has caused.
Sincerely,
Ed Kuhner
Vice President Customer Experience
look for the resolution link
Dear HTC Customers and Enthusiasts,
We are happy to inform you that HTC and AT&T have approved an update for the HTC One (M8) that resolves the issues with the Google Drive cloud storage offer.
You can now follow these instructions to redeem the offer of 50GB of free Google Drive storage:
The software update for the HTC One (M8) on AT&T will update to software version 1.58.502.1. This can be verified under Settings -> About -> Software information. After updating to this version, you should be able to open Google Drive and be presented with the option to redeem the offer.
If the offer does not appear, the temporary settings for the Google Drive app need to be cleared by following these steps:
Open Settings
Scroll down to Apps
Swipe left until the ALL tab is displayed
Scroll down to Drive
Press Clear data
We apologize for any inconvenience this has caused.
Sincerely,
Ed Kuhner
Vice President Customer Experience