Google Pay stopping to work randomly

[RedneckBear]

Google Pay works about 50 % of the time.

I can pay in a restaurant and a store in the middle of the day just not to be able to withdraw money from ATM the same day afternoon. Yet the I can withdraw money and pay in a shop the next morning ... just not to be able to pay for food a few hour slater.

When Google Pay works, it works flawless and the confirmation from both the terminal and Google is immediate. When it doesn't work there is no response from the terminal. No error messages, just nothing happens. Doesn't matter if I just unlock my phone or go into the Google Pay app.

Nfc is always on, google pay is my main payment method, battery saving for google pay is off and when I click on the "set up contactless payments" everything is checked ok.

Factory reset didn't help. Restart doesn't help.

It just sometimes works and sometimes doesn't. Even on the same terminal.

My phone is Nokia 5.4. Help please?

 

[B. Diddy]

Welcome to Android Central! Do you have a case on? If so, is it more reliable if you take the case off?

 

[RedneckBear]

Hi!

I do have a case on it, it is just a thin transparent silicone one. I didn't try taking it of. When GP works than it's activated as soon as over an inch from the terminal. When it doesn't work then even leaving the phone on the terminal (or keeping it by it's side, depending on where the "sensor" of the terminal is) doesn't work.
I'll try that next time it stop working.

Also I'll try to turn the NFC off and on, even though it's said to be ON.

PS: As for reliability - it works ok for a multiple payments and then it doesn't work for multiple payments. It's not randomly working/not working.

 

[dangerousfen]

When I had a Nokia 7.2, I had similar issues with Google Pay. Since I changed to a Redmi Note 10 Pro all's been good. So could it be a Nokia problem?