Google Play Music issue w/ Note 5

collectiveleven

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Sep 25, 2015
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Anyone else have this issue? When I use Play Music on this device, I frequently hear digital static / noise, which can get annoying. Never had this problem with any other device.
 

dkunzman

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Dec 1, 2011
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Nope.
I use BT and direct connect headphones using Play Music, Amazon Music, Music and Spotify.
All sound great with no "extra" noises added.

Maybe it is a physical issue with the device?
 

Manchild Prodigy

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Jul 13, 2011
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I think I might be experiencing a similar issue. When using either Google Play Music or the built-in Samsung music app and playing back mp3s that I personally encoded, I hear all kinds of strange artifacts (clicks, pops, other strange high-pitched noises). These artifacts occur at the same point in the songs and seem to occur for every song I listen to.

I also tried using Shuttle+ for playback and experienced the same problem. However, when playing back FLAC files or AAC files I don't get any artifacts or other distortion. Also, when playing the MP3s through Poweramp I don't experience any artifacts at all. So for whatever reason, when I play my MP3s using the Samsung Music app, Google Play Music or Shuttle+ I get artifacts. They play back on Poweramp with no artifacts. FLAC and AAC doesn't seem to do it no matter what player I use.

I went so far as to copy the MP3s from the Note to my girlfriend's iPhone and play them. No artifacts. Also played them back on my computer with no trouble. I even re-ripped the CD and re-encoded the MP3s and still had problems on the Note.

I'm at a complete loss here. If there was a hardware defect of some sort I would think I'd hear artifacts on all formats and for all playback apps. But I only have issues with a specific file format on certain players. This really bites, because I don't want to re-encode 10,000+ songs.

Has anyone else experienced anything quite like this? I've had the Note for less than a week and really like it otherwise, but this whole MP3 thing is a major deal breaker for me.
 

Frozen Corpse

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Jan 22, 2014
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I've had these issues (Note 4) while playing my music in my 2013 Hyundai Genesis coupe...

Samsung Galaxy Note 5 (32 gigs+white) running on T-Mobile.
 

gentryml

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Aug 9, 2013
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Same issue here - Note 5 and Tab S 2 - Static with Google Play Music, Apple Music and Spotify, but only if headphones connected directly to device. Static does not occur using BT in car on when using a USB DAC.... No static with FLAC files saved on device with headphone connected directly.