Google Play Store

[Arceus3251]

Ok, so im just confused right now. So I am typing thismessage on my Samsung Galaxy tab 3. so that prooves my internet works, now the confusing part, I go on the google play store, and it says "No Connection" what do I do.
P.s. this is my first thread

 

[UJ95x]

Welcome to Android Central
You're not connected to Google services. Go into your settings, sign out of your Google account and sign back in. That fixes the issue most of the time

 

[Arceus3251]

how exactly do I do that ??

 

[Carlo Villa]

Read above.

Sent from my SM-N900V using Tapatalk

 

[Arceus3251]

Im not good with navigating tablets

 

[UJ95x]

Im not good with navigating tablets

Settings > Accounts > Google > tap on the account and hit remove

 

[Arceus3251]

ok, I found it, but I go to reconnect my google account, it says.bad connection

 

[UJ95x]

ok, I found it, but I go to reconnect my google account, it says.bad connection

How is your WifFi signal strength?

 

[Sonnydigs]

I'm not able to connect to the play store.. It says "connection Timed Out"... Retry.. Samsung Note 3
I have cleared the cache, data, force stop also uninstalled play store updates, and everything else I can find in searches to do..
The strange thing is it still auto updates and I can type in the search bar on the play store search option and open it that way...
I've tried it with wifi and network but nothing works.. But continue to get, "Connection Timed Out"... Retry..
Any help appreciated...

 

[Relgoshan]

The fur is strong with this one....

You probably need to check the date/time settings. It causes problems if it reset back to last year.

 

[Sonnydigs]

The fur is strong with this one....

You probably need to check the date/time settings. It causes problems if it reset back to last year.

Thanks, I already checked that.. Seems to be fine..

It's very puzzling to me...
I am using Nova Launcher and have done random back ups but not sure what that really means..
If I loose anything by doing a restore??
I have weeks in setting my phone up like I have it..

 

[Relgoshan]

If you are running custom, XDA-Dev is the better place to ask about weird bugs.

 

[Sonnydigs]

Thanks...
Nope running stock, No Root..

 

[readhpr]

I'm having the exact same problem on my Moto X and my Nexus 7, both completely stock. It started yesterday. I cleared the Google Play cache and data (which didn't help), and eventually removed my Google (gmail) account and put it back. That seemed to temporarily fix it on my phone, but not the tablet, and today it's happening on the phone again too. App updates are still working, and if I tap on an app update in the Notifications it will take me into the My Apps section of the Play Store just fine, but if I try to go up a level to the main Play Store it doesn't work (I get the same connection/Retry error that I get when I open up the Play Store from scratch).

 

[Relgoshan]

Maybe a problem on the google side with the server scripts that create a customized front page for each user.

 

[Sonnydigs]

I believe you're right..
Thanks..