Google Playstore is not showing icons of apps on Wifi only

[Muhammad Uzair 712]

I'm using Motorola Droid Turbo and when i open play store for downloading apps it does not shows the icons of apps that are installed and that are on store for download but it only happens when i'm on Wi-fi but when i'm using mobile data it works fine all icons are displayed.And when i use Vpn on Wi-fi it displays icons.Recently i have switched to new ISP after that it started to happen on all mobile phones in my house.

 

[mustang7757]

I'm using Motorola Droid Turbo and when i open play store for downloading apps it does not shows the icons of apps that are installed and that are on store for download but it only happens when i'm on Wi-fi but when i'm using mobile data it works fine all icons are displayed.And when i use Vpn on Wi-fi it displays icons.Recently i have switched to new ISP after that it started to happen on all mobile phones in my house.

Hi, welcome!
Have you tried in other wifi spots and same results?

 

[B. Diddy]

Welcome to Android Central! If it only happens on your home wi-fi network, then it must have something to do with your router. See this guide for some ideas: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html

 

[Muhammad Uzair 712]

Yes i have tried on my neighbors Wi-Fi Network my phone's PlayStore works fine on it.

 

[Muhammad Uzair 712]

I'am using TP-Link WR740N router & i have factory reset it and updated it to the latest Firmware.Nothing seems to work.One of My colleagues asked me to factory reset my phone i have done that too but no luck.

 

[B. Diddy]

Have you also tried temporarily disabling IPv6 in the router settings, as also suggested in my linked guide?