Google sync is destroying contacts

[dougsorensen]

I have a Vivid. Google contacts are set to sync. I also my outlook contacts using HTC sync (or MyPhoneExplorer). I used to have ~1300 contacts in Google. I now have 16. Everytime I restore my contacts, they are soon gone. I made a google contact yesterday and it is now gone. The destruction seems to happen when I sync with outlook. Any suggestions?

 

[dougsorensen]

I have a Vivid. Google contacts are set to sync. I also my outlook contacts using HTC sync (or MyPhoneExplorer). I used to have ~1300 contacts in Google. I now have 16. Everytime I restore my contacts, they are soon gone. I made a google contact yesterday and it is now gone. The destruction seems to happen when I sync with outlook. Any suggestions?

OK, I wiped the contacts, removed MyPhoneExplorer and restored my Google contacts. I then synced the outlook contacts with HTC sync. Everything is fine so far now. My guess is that I had something set wrong in MyPhoneExplorer.

 

[dougsorensen]

An update on this issue. The culprit was my CompanionLink sync between my home Outlook and Google contacts. I have no idea why it went nuts, but it's removed and the problem has no recurred. My guess is there is some kind of conflict in how items are marked for syncing, but pinpointing that is way beyond my skills.