Google Voice Integration Problems

[rpalumbo]

I have a serious problem that I need extreme help from the forums. I have a Nexus S 4G and purposely went to Sprint for the Google Voice Enabled ability (I shake my head now). After numerous attempts to get the integration correct with Sprint Tech support, this has been a complete failure. Now to top it all off, when anyone calls my Google Voice number, a recording that says ?The number or code you have dialed is incorrect, please check the number and dial again!!? This can?t be happening, I have had this number since grandcentral and all my contacts including business associates and customers use this number!!!! Sprint opened up a ticket, but how long can that take. I am missing calls by the minute, it wouldn?t be bad if they went straight to voice mail, but they can?t. Of course a billion dollar company i.e. Google doesn?t have a live support team to talk to. All I need is to get a hold of someone at Google (I believe) in the Voice department and see what the issue is with my number being eradicated. So I plead the mass for help. I am hoping someone has a contact at Google that might help sooner than later. Thanks

 

[gabbott]

This thread might shed some light on your problem:

http://forum.androidcentral.com/spr...em-phone-doesnt-make-phone-calls-gv-gone.html

 

[BlackHawkA4]

That thread will only half help.

If you read my other thread you should be informed on what to do with the other error message. However I did not mention this one which I got but was easily fixed.

This code or number message came up for me every time I changed the msid. Go to your settings and update your profile. That should work. Then if you get the Google lady error revert back to the other thread.

Calling Sprint is a hassel and you really need to k ow what to ask for. Let me say demand for.

If that update profile doesn't work call them and ask them to help you with your msid.

 

[rpalumbo]

Small Update

Here is a small update. I have two phones connected to my Google Voice account, one with Sprint (of course) and the other with VZW. For giggles I decided to call my original Sprint number and low and behold, my VZW flip started to ring. Some how, my Sprint Number and Google Voice Number have switched ( I believe), I am calling Sprint again and see what they can do.

 

[prdstm0nke]

Here is a small update. I have two phones connected to my Google Voice account, one with Sprint (of course) and the other with VZW. For giggles I decided to call my original Sprint number and low and behold, my VZW flip started to ring. Some how, my Sprint Number and Google Voice Number have switched ( I believe), I am calling Sprint again and see what they can do.

When you set up the google voice app on your phone did you choose to have your sprint number replace your google voice number? That would explain why your old google voice number no longer works and why your VZ phone rings when someone calls your sprint number (which is now your integrated sprint/google voice number.)

Unless im missing something, that sounds like the problem. Have you logged on to goole voice to disable sprint/google integration?

 

[NOMster]

i havent had any issues at all, but today i got one of those 9016 android has sent you a voicemail messages that i used to get when i used sprint voicemail. i'm wondering if its related to someone activating my old phone on a new account.