Google Voicemail app no longer works

[pizza_pablo]

I recently got an S22 Ultra. Shortly after that, it upgraded to Android 13 / One UI 5.
Shortly after that I had an issue with Verizon raising my bill amount.
After A LONG back and forth, we came to an agreement and I'll see how it goes. Maybe go over to T-mobile.

Anyways, after that VZW call, I got a voicemail. Google Voice app was no longer my default/in use voicemail app, which it had been prior to that VZW call and them doing whatever they did to my account.

The Samsung voicemail app was now default and required setting up before I could hear the received voicemail.

I tried many settings, including using a web browser, with Google Voice app and think I got it working once, but the next voicemail received had me setup the Samsung voicemail app before I could hear it.

The Samsung voicemail app cannot be disabled or uninstalled. So I cannot setup and use the Google Voice app.

I contacted both Google and VZW, but no joy.

Anyone else experience this and if so how did you fix it?

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[pizza_pablo]

Well I got it work at least once so far.
It as been years since I set it up initially, but I have changed phones several times along the way.
I do not recall having to login to Verizon's web site and turn on call forwarding to my Google number, but that's what worked today. Perhaps when the VZW rep was messing with my account, call forwarding got removed.
Time will tell, I guess....

 

[mustang7757]

Well I got it work at least once so far.
It as been years since I set it up initially, but I have changed phones several times along the way.
I do not recall having to login to Verizon's web site and turn on call forwarding to my Google number, but that's what worked today. Perhaps when the VZW rep was messing with my account, call forwarding got removed.
Time will tell, I guess....

Glad you found a solution

 

[pizza_pablo]

Glad you found a solution

Thanks Mustang!

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[pizza_pablo]

I was skeptical that would be the fix as I did not recall having to do that previously.
Forwarding does not let the call come to the phone ever. Straight to voicemail.

Sent from my SM-S908U1 using AC Forums mobile app