Google Wallet Not Working

snobum

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Jan 3, 2011
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One of the things I was looking forward to was being able to use Google Wallet. Well it appears to not be working.

First, I tried to add my credit card which it couldn't verify. Now when I start the app, it says "The Secure Element has stopped responding." Based on what I've seen, the only way to fix this is with a new phone.

I'm on hold with Google Wallet support, but very well may hang up and call when I'm more willing to wait.
 

SlackBlade

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May 10, 2012
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I got mine wotlrking and added $20 extra to the $10 they give you.

I believe youbare correct about the secure element error. I think the phone will have to be exchanged.

Goof luck.

Sent from my Kindle Fire using Tapatalk 2
 

snobum

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Google support just told me the same thing. I'm talking to sprint now. Hopefully they can send me an advanced replacement because, other than this, I think the phone is great.
 

snobum

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Ugh, I have to go to a sprint store tomorrow so they can verify it. Something tells me I'm not walking out of there with a new phone. :-\

Hopefully they can just order one and let me keep this one until it arrives, but I won't hold my breath.
 

SlackBlade

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how did you get $20 extra ? I only was offered $10 via prepaid card

Sorry, I meant I received $10 and spent $20 of my own money to add a little more. There is a Google Offer by me for $10 plus tax. I will use it anyway.

Sent from my EVO using Android Central Forums