goophone s5 mobile internet not working

[lovemusicnicole]

I recently bought a goophone s5 but I can't get my internet to work on it. My calls and texts work fine but my internet does not work . I sett up the correct APN settings for my mobile network but internet still does not work! On the signal bar its supposed to have a letter like G H or E but there is no letter there. I have tried everything but I just can't get it to work. I contacted the people I bought the phone from to see if they could help but they wasn't much help at all. I'm on internet on my phone via wifi at the moment . Please help?

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[B. Diddy]

Welcome to Android Central! Have you spoken to your wireless provider as well, or is that what you meant by the people you bought the phone from?