Got Phones, But No Account...

[draco947]

So, I got my phones today, but when I went to activate them, they couldn't pull up the new numbers I got.

Somehow my plan hadn't activated yet or something, and they couldn't even find it.

This is a new account with Verizon, and boy what a start...

Hope this gets figured out soon. I feel bad for people that have unlimited data, if this is how it's going.

 

[draco947]

Been on the phone for over an hour and they still can't figure out how to activate it or where the account is, and they can't create a new one. Fun times.

 

[draco947]

Eh, now it's gone up to whoever is above Tech Support, and I have to wait 24-48 hours to hear back.

Not sure which is worse, not having the phone, or having the phone and not being able to use it.