Green Screen

Noted Nine

Active member
May 23, 2019
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Twenty one month old Note 9, 6 GB/128 GB variant, sim-free.
Had fair share of issues lately, latest is the apparently rather widespread dreaded green screen tint issue.
Would seem software related to me. Phones display can go back to normal fleetingly, sometimes maybe even for a good few minutes of use. No rhyme or reason as to why or when though.
Took it to Samsung Service, they said I'd need to change the screen.
Consistent folk if nothing else- with them, everything is ALWAYS hardware related!
Anyhew, trying not to exercise that option even though the phone is still under warranty.
Not holding out much hope, but any less invasive known fix to be had?
Tried everything short of a Factory Reset (they are a proper pain). Could this be the answer though?
At my wits end.
Frankly, Samsung's lost my vote of confidence. The Note has gone from "the best phone I've ever owned" status to a "Think I made a colossal mistake, I'm never doing Samsung again!" headache.
Please help!!?
 

B. Diddy

Senior Ambassador
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Mar 9, 2012
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Try booting into Safe Mode. If it still happens, then it's either hardware or the firmware. My bet would still be on hardware, but to rule out a firmware issue, you'd have to re-flash the stock firmware and see if the problem persists.
 

mustang7757

Super Moderator
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Feb 6, 2017
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I've heard some people enable AOD to show when tap and went away , can try it .
 

Noted Nine

Active member
May 23, 2019
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Update: Tried everything, nothing worked. No choice but to eventually take my device back into Samsung and have the screen replaced. It was thankfully still under warranty. Just.
Meant I could dodge the cost bullet, and have the hardware replaced free.
Working as it should again, with added bonus of slightly better battery life.
 

mustang7757

Super Moderator
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Feb 6, 2017
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Update: Tried everything, nothing worked. No choice but to eventually take my device back into Samsung and have the screen replaced. It was thankfully still under warranty. Just.
Meant I could dodge the cost bullet, and have the hardware replaced free.
Working as it should again, with added bonus of slightly better battery life.
Thanks for the update , glad its good now
 

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