I have searched for this issue all day today and haven't seen anyone address it sooooo.....
My GS5 kept telling me that the back of the phone was not closed properly despite it being flush with the phone. I kind of hoped it would just go away then I noticed that it wouldn't read my SDcard. I tried mounting it from the settings menu, power cycling the device and manually removing it and placing it back into the phone. Nothing has worked so far and when I click on the SDcard from the notification menu it says that it needs to be formatted for the device. Very frustrating since I just moved all my music to the card and had a significant amount of movies on it. All of them were working fine just a couple of days ago.
I called Samsung and they told me to install kies 2.6 which I was in the process of doing but then after it finished the program told me that it didn't support my device and I have to install kies 3. Customer service also told me to put the phone in safe mode and it finally stopped saying the back of the phone is open but didn't solve my SDcard issue. I guess I still plan on backing the phone up with kies 3 then performing a reset.
I was excited about the device until about 8 hours ago, now I'm looking for the tallest point in Denver to throw it off of. Any suggestions?
My GS5 kept telling me that the back of the phone was not closed properly despite it being flush with the phone. I kind of hoped it would just go away then I noticed that it wouldn't read my SDcard. I tried mounting it from the settings menu, power cycling the device and manually removing it and placing it back into the phone. Nothing has worked so far and when I click on the SDcard from the notification menu it says that it needs to be formatted for the device. Very frustrating since I just moved all my music to the card and had a significant amount of movies on it. All of them were working fine just a couple of days ago.
I called Samsung and they told me to install kies 2.6 which I was in the process of doing but then after it finished the program told me that it didn't support my device and I have to install kies 3. Customer service also told me to put the phone in safe mode and it finally stopped saying the back of the phone is open but didn't solve my SDcard issue. I guess I still plan on backing the phone up with kies 3 then performing a reset.
I was excited about the device until about 8 hours ago, now I'm looking for the tallest point in Denver to throw it off of. Any suggestions?