GS6E on T-Mobile missing Smart Lock?

[Phoenixfury]

I upgraded from a GS5 to a GS6E and I'm loving it! However I have an issue with what seems to be the absence of Smart lock. I also have a Gear 2 Neo and with that I initially installed Gear Manager which made Smart lock available on the GS5. This is the feature that automatically unlocks your phone as long as your Gear 2 is present. I just upgraded to the GS6 and when I loaded up the Gear Manager to my surprise Smart Lock is not available at all. Is anyone else with a GS6 / E and a Gear 2 / Neo also lacking this feature?

 

[erasat]

No, it's there, it's suppose to ask you if you want to use it as your Smart Lock every time you pair a Bluetooth device, but check if you have it activated under Lock Screen and Security-Other security settings-Trust Agents.

 

[Phoenixfury]

That's the weird thing. I don't see trust agents in my security settings at all. When I called Samsung yesterday they said they have no control over if a carrier disables a feature. It's like they were passing the buck and pointing fingers at T-Mobile. So I guess this is a T-Mobile problem? Why on earth would they want to make a flagship phone less secure? That doesn't make sense.

Posted via the Android Central App

 

[Runningwarrior08]

Smart lock shows on my T-Mobile s6e. But it only works half the time. I actually disabled my lock screen completely because I hate the Samsung one. I just want to double tap my notifications to open them

Posted via the Android Central App

 

[Mr_Spencer]

I have tmo and my phone has smart lock and it works just fine. I have it set or my Bluetooth in my car and to my pebble watch as well. Sure you're looking in the right place for it?

Posted via the Android Central App

 

[EMGSM]

I also have TMO ad it works fine. I have my car and Bluetooth speaker synced with it. Look under settings/lock screen/secure lock settings.

 

[EMGSM]

Look under settings/lock screen & security/security lock settings. I have my car & a Bluetooth speaker hooked up & all is fine for me.

 

[Phoenixfury]

Yeah I'm looking in the right places but the option is still not there. Time to give T-Mobile a call.

Posted via the Android Central App

 

[Floridadomer]

I have T-mobile and here is the path
Lock and Security
Other Security Settings
Trusted Agents
Smart Lock (Google)

EDIT
****sorry didn't see it had already been posted.****

 

[Adam Flath]

Trust Agents will not show up if you currently do have not SCREEN LOCK active. Activate a simple lock pattern to enable the other security options. Otherwise if you have it under "Swipe, No Security" you will not see the Trust Agents