Hangouts - unable to make calls or video calls

[javajoe96]

I have AT&T Note 4 and I am unable to make calls or video calls from hangouts app. It says Hangouts has stopped. I can receive calls and video calls just fine though.

 

[B. Diddy]

Welcome to Android Central! Sorry for the basic question, but you do have Hangouts Dialer installed, right?

Try going to the App Manager, select Hangouts, and Clear Cache/Clear Data, then Force Stop. Do the same with Hangouts Dialer. Now try again.