A
Android Central Question
Since the last 2 software updates from T-Mo for my S7, my phone has been experiencing several malfunctions.
1. Can not make phone calls: When I try to make a phone call, the call will not respond. The number will appear in the window but once I press the phone icon, nothing happens. After several repeats, sometimes the call goes thru and other times an error message appears: "System Recovery not responding" with option to wait or cancel.
2. Volume Control: The control sometimes doesn't respond to my physical touch, either up or down. The within a minute, the volume responds to my previous touch by sliding up loudly then down quietly.
3. Self Reboot: Sometimes the phone just reboots on its own. But not a typical shut down reboot but a reboot starting right back up. Typically a reboot shuts down then re-starts but this just reboots from the screen to the start up Galaxy screen boot to home screen.
I reached out to T-Mo about this and of course they blame an app, but I removed my apps. I also did a factory reboot as well. I noticed after the factory reboot, I had several software upgrades from T-Mo. I downloaded each upgrade per day to monitor the issues. I wasn't till I downloaded these updates that i noticed the problems again:
Android version 7.0
Baseband versions:
G935TUVS4BRA1
G935TUVS4BQL2
Has anyone else experienced these or other problems with their phones since these updates?
1. Can not make phone calls: When I try to make a phone call, the call will not respond. The number will appear in the window but once I press the phone icon, nothing happens. After several repeats, sometimes the call goes thru and other times an error message appears: "System Recovery not responding" with option to wait or cancel.
2. Volume Control: The control sometimes doesn't respond to my physical touch, either up or down. The within a minute, the volume responds to my previous touch by sliding up loudly then down quietly.
3. Self Reboot: Sometimes the phone just reboots on its own. But not a typical shut down reboot but a reboot starting right back up. Typically a reboot shuts down then re-starts but this just reboots from the screen to the start up Galaxy screen boot to home screen.
I reached out to T-Mo about this and of course they blame an app, but I removed my apps. I also did a factory reboot as well. I noticed after the factory reboot, I had several software upgrades from T-Mo. I downloaded each upgrade per day to monitor the issues. I wasn't till I downloaded these updates that i noticed the problems again:
Android version 7.0
Baseband versions:
G935TUVS4BRA1
G935TUVS4BQL2
Has anyone else experienced these or other problems with their phones since these updates?