Have you sent your S8 to Samsung to fix?

[March1]

Has anyone sent their S8 in to Samsung to fix any common issues? If so, what was the issue and what was the result?

 

[daddyd302]

My S8+ wireless stopped working a week after I got it. I was within my 20 day return so I had T-Mobile send me a new one. That only took 2 weeks because T-Mobile kept screwing up and never put in the order.

Maybe next time Samsung will be easier to deal with? The only warranty work I ever did with Samsung was with my SSD and that got sent out the same day I called.

 

[bandofbrothers2112]

Not with my s8 but my s7 edge developed the pink line fault.

In the U.K. We have Samsung Experience Stores.

Handed it in on the Friday to be sent a text to collect it the Monday after the weekend.

Happy days.

 

[NancyZ Zeltvay]

I sent my phone back for repair because if I was lucky I got one and one-half bar's when talking plus in addition my battery was draining very quickly and the phone would get extremely hot. I know some of you are thinking it is the carrier if I am only get one and one-half bar's while using. I took the same Sim card and placed in my Samsung S7 edge and got four bars. I took it to AT&T store and they replaced the Sim card which did not help. Unfortunately, I had the phone more than 14 days before I complained so had to contact Samsung. It was sent back and status indicated it would be sent back to me by the 19th of May. Meantime I am using my S7 edge

 

[NancyZ Zeltvay]

I received my Galaxy S8 from Samsung late yesterday. Samsung technicians sent a service detail with my phone. It stated they inspection of display for damage, battery/discharge test, physical button operation and touch screen responsiveness. They stated they had replaced component. My phone does not drain as fast and telephone reception looks good. I hope it continues to work as I think it should. It took just a little more than a week to get it to Samsung and returned to me.