Headphone Jack Problem

[Charlie Truong]

For whatever reason, there is some kind of constant static noise when I use headphones now. It was working fine since I got the phone in November. The headphones work fine on another device.

Probably going to end up sending it back to Sony for a repair. Anyone else have similar issues?

Posted via the Android Central App

 

[maxburn]

Is the headphone jack on your headphones bent? Sounds funny but it happened to me and because it was bent it didn't make a good connection in the phone and did that.

Basically do other headphones work in the phone?

 

[ser_solace]

No, other headphones have similar issues on this phone. Probably some manufacturing issue. Sent it back to Sony for a repair.

Posted via Android Central App

 

[Charlie Truong]

Whoops. Didn't realize I was signed into my old account (ser_solace) when I replied. I'm still the only one with this issue as far as I know.

Posted via Android Central App

 

[kneeanalogue]

I have had ongoing problems with my headphone jacks. I am actually surprised that only you are bringing this up. My initial issue was static and then headphones would only work when I rotated them into a certain position. I sent the phone to Sony for a replacement jack, which they provided. And now that one is starting to act up in the same way, needing a specific orientation to work.

This is so frustrating, because I love this phone but the continuing problems with the jack are just not acceptable. Have you had your's filxed?

 

[KoalityGame]

I have the same problem! I don't remember it happening when I first got the phone. I'm in a long distance relationship so this issue is super annoying having to adjust the headphone jack connection all the time. I noticed the static problem happens when the phone automatically turns on 'noise canceling' so I disabled the headphone selection app. But now instead of static, I get moments where the sound will totally cut out and haven't found a solution other than making sure that my wire stays in one position which is a huge pain.

 

[merel huizen]

Had this problem too on my SONY Xperia Z5 Compact. I solved it by switching on the DSEE HX setting.

 

[Darren Foley1]

Had this problem too on my SONY Xperia Z5 Compact. I solved it by switching on the DSEE HX setting.

How would i try this on my z5? Im having the same issue. Thanks.