Headphones not working all of a sudden.

jimswms

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Sep 14, 2014
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That's it. They've been working fine, but just now stopped working. The phone doesn't recognize that anything is plugged in to the Jack.

I looked for something in settings, but didn't see anything that would help. I've already had to do a factory reset on this phone for another issue.

I love this phone, but fear that either my phone is a lemon, or the Z3C is.

Tips?

On an unrelated note, I purchased the phone from B&H. I happen to be going to NY this weekend. Anyone know how they are for in store exchanges? I just sent them an email. We'll see how they're customer service is!
 
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jimswms

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Sep 14, 2014
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So far so good:

Hello , my name is XXXXX:

Thank you for contacting the Customer Service Department at B&H Photo Video and Pro Audio.

Yes, please bring it in to the store, and they will be able to assist you.

Please let us know if you require any further assistance.

Thank you, we appreciate your business.


XXXXX
B&H Photo Video and Pro Audio
The Professional's Source.
E-Mail Customer Service Department
B&H Photo Video Digital Cameras, Photography, Camcorders
 

Jim Williams

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Dec 22, 2012
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In case anyone cares, B&H is legit. No questions asked. They didn't even care why I was exchanging. In and out in 2min with a new phone. They'll get my business from now on
 

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