Help > Moto G All Photos, Ringtones Gone

magicshaw

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Jun 24, 2015
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Hope somebody can help me out with this.

Few days ago all the pics vanished from my phone ! !

I thought it might've been down to clearing data from the gallery app.

Today ALL the ringtones went. when I go into sound options the ringtone shows up as "unknown2 and when I click on ther, two options pop up None and hangout calls.

The strange bit is that when I switch to "guest" account ALL the ringtones are there. The phone give my original ring as well but when I go back to "owners" account, NO ringtone what so ever.

I don't understand this.

Can anybody help ???

Thanks
 

magicshaw

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Jun 24, 2015
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Strange.

Just restarted the phone and all the pics and ringtones are back in.

Any reason why this would happen ??

There was android "update" after the restat.