Help!! My nexus 5 is dead!

[AC Question]

Please I need help, I was using whatapp when my nexus 5 froze. Then I hold the power button and the phone restarted normaly, but when it was showing the google logo it froze again turn off and now It does't respond to anything. I alreadu tried with hoding the power button or holding Volume up+Volume down+power and it didn't respond. Please help me!!

 

[juan eduardo laso nazzal]

I forgot to say that the phone was almost fully charged and wen I connect the phone to my notebook, windows doesn't recognizes the device.

 

[B. Diddy]

Welcome to Android Central! So you followed these steps exactly? http://forums.androidcentral.com/nexus-5-rooting-roms-hacks/352008-guide-nexus-5-recovery.html

 

[juan eduardo laso nazzal]

Yes, the problem is that when I hold the three buttons nothing happens, the phone remains dead. Google support told me that they are going to give me a new phone, so I think that I have a solution.

Thanks for your answer!