Help my phone is locked from a virus, how do I reset it?

Morty2264

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Mar 6, 2012
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Re: Help my phone is locked from a virus

Are you talking about a factory reset (wiping the phone clean, to factory settings)? You should have that option in your "Settings" app.
 

N4Newbie

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Nov 15, 2012
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Re: Help my phone is locked from a virus

Why not tell us more about the problem? It's possible that whatever is wrong can be cleared up without a total loss of data.

If you really want to hard rest it, follow along starting at about the 1:18 mark: