Help! Network Anomalies Galaxy S6

[Braum5800]

I just purchased an S6 to replace my broken S6 edge. I swapped the sim card and instantly had service (assuming that's how you do it). When I connect to my wifi a message appears stating "network anomalies". My wifi router is updated to the latest firmware so I don't think its the wifi itself. I think I have seen it pop up when connecting to 4G as well. Has anyone had this issue? If so please help! I don't think the sim card has anything to do with it but mentioned it just in case.

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[H3aTeRzz]

Hi Cowan!

Swapping Sim wouldn't be the issue. Try below:

1. Turn on Airplane Mode..Reboot, then turn off.
2. Enter recovery, wipe cache partition. No data loss will occur.

See if that helps!

Chris

 

[B. Diddy]

Welcome to Android Central! Do you actually have any problems with web access using either wi-fi or mobile data when you see this message?

If it's only on wi-fi, does it happen on any network, or just your home network? If the latter, try rebooting your router by unplugging its power for 10 seconds, then plugging back in again.

 

[Braum5800]

It is on multiple wifi's and yes the wifi connects and dissconnects.

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[B. Diddy]

Ok, try Safe Mode (https://support.t-mobile.com/docs/DOC-21007) and wiping the cache (https://support.t-mobile.com/docs/DOC-21095), as suggested by H3aTeRzz above.

If the problem persists, you could consider reinstalling the firmware. See if Samsung Smart Switch can do that for you. If not, then you could use Odin: http://forums.androidcentral.com/am...w-flash-stock-rom-via-odin-new-interface.html

 

[Braum5800]

Thanks you guys! I wiped the cache so I will wait to see if this occurs again and let you know.

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[Braum5800]

It seems as though that this problem is occurring with 4G as well. I have wiped the cache twice and the message persists to show 7
Up. What do mean by reinstalling the firmware?

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[B. Diddy]

Reinstalling the firmware essentially means reinstalling the system. Back everything up first, then see if you can reinstall using Samsung Smart Switch. If there's no option there, then use Odin, which I linked in my previous post.