HELP!! Somebody please!!

[deetramm]

Since updating my Galaxy 10.1 to version 4.1.2 my kindle wont access the kindle store and i cannot access the google playstore.
I keep getting a "no connection" error mssg even though i hv a active internet connection

 

[iFebby]

Since updating my Galaxy 10.1 to version 4.1.2 my kindle wont access the kindle store and i cannot access the google playstore.
I keep getting a "no connection" error mssg even though i hv a active internet connection

Go to settings and applications, all, clear data to google play store, google framework, and kindle store as well then do a reboot. If it doesn't connect after reboot clear the play store data again and reopen it.

Let me know if it works.

Sent from my SGH-I727 using Tapatalk 2

 

[prosndinc]

You will probably get more views and therefore more help if you change your title from "help sombody please" to something that describes the problem you need help with.
Not trying to be a smartass but think abou it.