Help with Galaxy S4

Leanne Hatswell

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Aug 21, 2013
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Word Chums stopped working on my galaxy S4. All of my other apps work. I know it is my phone because I can connect with everything else that i use. I also down loaded word chums on my very old droid and it connected right away. Does any one have any suggestions on why this wont work on my phone? When i press connect with facebook, it says connecting then goes right back to the screen that has me choose the way to connect. When i try to connect with an existing email or new email, it says please make sure you are connected to the internet. I am highly frustrated with this, and of course wont reset my phone for one stupid game.
 

Golfdriver97

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Dec 4, 2012
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Word Chums stopped working on my galaxy S4. All of my other apps work. I know it is my phone because I can connect with everything else that i use. I also down loaded word chums on my very old droid and it connected right away. Does any one have any suggestions on why this wont work on my phone? When i press connect with facebook, it says connecting then goes right back to the screen that has me choose the way to connect. When i try to connect with an existing email or new email, it says please make sure you are connected to the internet. I am highly frustrated with this, and of course wont reset my phone for one stupid game.

Welcome to the forums!
Try going into Settings>Application Manager>scroll down to Word Chums and click clear cache, and force stop. Wait a few seconds, and reopen the app.