Help with message "firmware upgrade encountered an issue" with I8200

[Herdo96]

I tried to change the phone to the original rom and in the middle of the process it failed and a screen with this message appeared

I saw some videos saying that you can enter the download mode and fix it with odin but I can't enter to the download mode or the recovery mode. Also when I plug it to the pc it doesn't even recognize the phone, not even a message saying that windows couldn't recognize it or the typical sound that the pc makes when you plug something in the usb port and I have all the drivers installed.

 

[Golfdriver97]

Welcome to the forums. What method did you use to reflash the stock ROM?

 

[Herdo96]

Hi, I used Odin v3.11 and I downloaded the rom from the official samsung page

 

[Golfdriver97]

Did the phone get unplugged or the PC go to sleep during the process?

 

[Herdo96]

I think that it might have unplugged from the PC because I have done the same thing with this and other phones and this has never happened before and I was using the PC while the process was going so it couldn't go to sleep.

 

[Golfdriver97]

I think that it might have unplugged from the PC because I have done the same thing with this and other phones and this has never happened before and I was using the PC while the process was going so it couldn't go to sleep.

If it did become unplugged during the flash process, that could cause these issues. If Kies isn't seeing the device, you may need to consider looking at a JTAG service.