Help with my LG V20 phone

Kikiwood1

Member
Dec 2, 2017
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I bought a AT&T Samsung v20 unblocked phone but have T-Mobile service. It suppose to work but I can't turn the T-Mobile data on! I can make and receive calls but cannot send or receive attachments. Also no internet if away from home wifi...help what can I do?
 

Mooncatt

Ambassador
Feb 23, 2011
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The V20 as made by LG, not Samsung. So do you have that, or a Samsung phone with a different model name?
 

vasekvi

Well-known member
May 5, 2013
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I bought a AT&T Samsung v20 unblocked phone but have T-Mobile service. It suppose to work but I can't turn the T-Mobile data on! I can make and receive calls but cannot send or receive attachments. Also no internet if away from home wifi...help what can I do?
I noticed when I unlocked my AT&T LG V20 that I had to manually enter network settings for other networks when I took it to Canada.

It's going to be in this menu.

da74bb1471160cf4071b381338bcbaab.jpg
 

Kikiwood1

Member
Dec 2, 2017
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your right its not a samsung its a LG V20. thanks for the correction. it says mobile network disconnected. any one know how to connect? I did change go in and set the APN to what T-Mobile said it should be but that it did not solve the problem that was why I was asking. any other ideas out there?
 

Kikiwood1

Member
Dec 2, 2017
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the problem is I bought an AT&T phone but I have T-Mobile service. they said that the phone would work on T-Mobile but can't figure out to turn the Data on???
 

Rukbat

Retired Moderator
Feb 12, 2012
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The AT&T version is missing a 4G band that T-Mobile uses. (Unlocking only refers to making the phone not reject another carrier's SIM card.) Until and unless T-Mobile starts using Band 2, 4 or 12 in your area, you're probably stuck. (TMobile has licenses for bands 2, 4, 12, 66, 71 (now being deployed) - different bands being used in different areas, an AT&T phone can use bands 2, 4, 5, 12, 17.) (Where I live, TMobile uses band 4, so AT&T phones work with no problem.)
 

flyingkytez

Banned
Jan 28, 2011
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I bought a AT&T Samsung v20 unblocked phone but have T-Mobile service. It suppose to work but I can't turn the T-Mobile data on! I can make and receive calls but cannot send or receive attachments. Also no internet if away from home wifi...help what can I do?

Change the APN settings to the T-Mobile APN. Information should be available on their site.

The APN setting is at settings > mobile data > mobile networks > access point names

The AT&T V20 should work perfectly fine on T-Mobile as long as it's unlocked and the correct APN settings saved.
 

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