HELP!!!

[shannoncoad]

Today I'm in deep, dropped my s7edgethe screen has cracked and I cannot access the phone, contacts, files nada!! I want to transfer as much as I can from the now useless phone to my laptop (windows 10 enabled if that helps?!) so I can re-transfer to my new one. How does one accomplish this

BTW I'm not a tech head.

 

[chanchan05]

Well the problem is does it have a password protected screen? If so, you're pretty much out of luck. That's why making a regular backup is recommended highly.