Hi, i tried to download kitkat 4.4 and this is what happened

[medski123]

Hi, i got HTC one x+ and i try to download the kitkat 4.4 but then now its not working its stuck in opening and as i try to factory reset its stating some kinda error and i cannot as well. please guide me as this is the first time i do it and i dont know how to fix my mobile again ;(