Hotspot disconnects during calls.

[patriciasrp]

Every time I receive or try to get a call, my hotspot is disconnecting while I m still in the use
My device is Samsung Galaxy S10. Any mutual experience or solution?

thank you in advance.

 

[B. Diddy]

Is wi-fi calling on? If so, try turning it off.

 

[BergerKing]

What carrier are you on? Some carriers, you can't use data and voice simultaneously.

 

[B. Diddy]

Also, did you get your S10 directly from your carrier, or did you get it unlocked from somewhere else? Using voice and data simultaneously usually requires the phone to use VoLTE, and sometimes bringing a phone variant intended for another carrier (or an international version) might prevent you from using VoLTE.