How can I delete inaccurate or duplicate groups in group text on Textra (HTC One M8)?

chris newsom1

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Dec 3, 2014
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Group texting problem using Textra on HTC One M8

Help! I've spent hours trying to solve this before coming to the experts. When composing a group message using Textra, it takes me to the pick recipients screen. Fine. From there I have a choice of Groups, People, Favorites, etc.. Now, when I select "groups" it displays duplicate group names such as "family" 10 contacts, then "family" 5 contacts. Or "work" 30 contacts, then "work" 2 contacts. How can I clean this up and delete inaccurate or duplicate groups? Where does Textra populate its contacts list from? Thanks
 

Smply_Rcklss

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May 21, 2014
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Re: Group texting problem using Textra on HTC One M8

In the contacts setting theres the favorites option, maybe try there.

Tapatalk'n On The M8 ☕🐸
 

Vigen Khachikyan

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Dec 8, 2015
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Help! I've spent hours trying
I to solve this before coming to the experts. When composing a group message using Textra, it takes me to the pick recipients screen. Fine. From there I have a choice of Groups, People, Favorites, etc.. Now, when I select "groups" it displays duplicate group names such as "family" 10 contacts, then "family" 5 contacts. Or "work" 30 contacts, then "work" 2 contacts. How can I clean this up and delete inaccurate or duplicate groups? Where does Textra populate its contacts list from? Thanks

Has anyone found a solution??? I'm faced with the same problem. In my regular phone contacts I have a group with 30 contacts in it and in Textra I have 4 groups with different number right contacts in each one. Doesn't even add up to 30. One of the duplicates in Textra has more than 36!
 

kiretaro

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Jan 1, 2016
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Fixed this by

1) turn off phone
2) go to Google contact web site on a PC and make it look the way you want
3) turn on phone and go to Google Contacts app (this is database that message apps looks at), and delete/remove the incorrect groups
4) turn off phone
5) turn on phone

That fixed it for me
 

DoublEdgPhoto

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Apr 28, 2016
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The problem with the fix stated here is, no duplicate groups appear in the Contacts Application.

And I have tried 4 different SMS programs including the 2 that come with Android (5.0.1). These are the following applications used:

Messages
Messages+
ChompSMS
Textra

Google has not acknowledged this issue. By the way, I am using a Samsung Galaxy S5. This same issue has been around since I incurred the same problem on the Galaxy S3.