How can I factory reset my daughters phone?

A

AC Question

i need to factory reset my daughters phone

but i cant get the menu to scroll to the correct selection is there another way to do a factory reset ? It is a Pantech Model # ADR8995VW
 

Rukbat

Retired Moderator
Feb 12, 2012
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How are you trying to scroll? Volume Up and Volume Down should work. (Unless Pantech disabled Factory Reset in that menu. Then try Settings/General/Backup and Reset/Factory reset.)
 

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