How can I fix a problem with my sound?

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AC Question

Problem in sound!!

Hello, my G4 has a problem in volume. When watching videos or listening to music, I turn up the volume and suddenly it starts to go down alone and is very quietly sound. It may even be a problem in speaker / speaker or sound card (???), since both video or music, or any media to be played in any audio application starts ringing with the sound normal, high, but in less than 5 seconds it is extremely low. Could you help me? They know of something similar ?? Thank you!
 

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