- Jun 14, 2016
- 7
- 0
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Okay, so I have a Samsung Galaxy S5 currently running OS version 6.0.1
After the initial upgrade to the latest OS (about 1 month ago) I suddenly had drastically reduced battery life (down to 35% within 5 hours of unplugging with minimal use) and uninstalled 3rd party apps until it stopped.
A few weeks later I slowly started reinstalling apps so I could gain some utility back on my phone and was unable to reproduce the issue.
Then suddenly it started again, after uninstalling ALL 3rd party apps the battery was still draining incredibly rapidly, though not in safe mode.
So I performed a factory reset, and slowly installed apps back, with all of my 3rd party apps installed I saw the battery drop to 83% in the 10 hours of my day (with average use) so I thought all was well.
The VERY NEXT DAY however my battery dropped to 54% within 5 hours with very low usage. Today it's happening again with ZERO APPS OPEN and my phone dropping from 100% to 88% within an hour.
Does anyone have ANY idea what this could be? I know Kies 3 told me that there had been an issue with the update and asked me to do an "emergency restore" which wouldn't work, and I was told I had to do the restore through Smart Switch.
The restore option wasn't even available on Smart Switch however, so I'm not certain what it is I'm meant to do.
Also Samsung customer support told me to take it to a Samsung service center, the closest one to me is nearly completely accross the country, so that's not an option.
After the initial upgrade to the latest OS (about 1 month ago) I suddenly had drastically reduced battery life (down to 35% within 5 hours of unplugging with minimal use) and uninstalled 3rd party apps until it stopped.
A few weeks later I slowly started reinstalling apps so I could gain some utility back on my phone and was unable to reproduce the issue.
Then suddenly it started again, after uninstalling ALL 3rd party apps the battery was still draining incredibly rapidly, though not in safe mode.
So I performed a factory reset, and slowly installed apps back, with all of my 3rd party apps installed I saw the battery drop to 83% in the 10 hours of my day (with average use) so I thought all was well.
The VERY NEXT DAY however my battery dropped to 54% within 5 hours with very low usage. Today it's happening again with ZERO APPS OPEN and my phone dropping from 100% to 88% within an hour.
Does anyone have ANY idea what this could be? I know Kies 3 told me that there had been an issue with the update and asked me to do an "emergency restore" which wouldn't work, and I was told I had to do the restore through Smart Switch.
The restore option wasn't even available on Smart Switch however, so I'm not certain what it is I'm meant to do.
Also Samsung customer support told me to take it to a Samsung service center, the closest one to me is nearly completely accross the country, so that's not an option.