How can I fix unfortunately, the process com.android phone has stopped?

[AC Question]

unfortunately, the process com.android phone has stopped

my samsung note 8 was suddenly hang and prompted with above message, totally cannot be switched off with any of the buttons or touch screen. how to solve it?

 

[alinpha]

Re: unfortunately, the process com.android phone has stopped

hey,
can you pull down the notification bar?